LA Dental logo representing professional dental care services in Los Angeles.

PRIVACY POLICY

Effective Date: February 11, 2019

Last Updated: February 12, 2026

LA Dental Clinic ("we," "us," or "our") is committed to protecting your privacy and maintaining the confidentiality of your information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, communicate with us, or receive services from our practice.

This Policy applies to:

β€’ Website visitors
β€’ Patients
β€’ Individuals who contact us
β€’ Individuals who opt into SMS communications

If you have questions, please contact us at:
LA Dental Clinic
3377 Wilshire Blvd #202
Los Angeles, CA 90010
Phone: 310-770-2265
Email: smile@ladentalclinic.com

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1. NOTICE OF PRIVACY PRACTICES (HIPAA)

We comply with the Health Insurance Portability and Accountability Act (HIPAA) and applicable California privacy laws.

We are legally required to maintain the privacy of protected health information (PHI) and provide you with notice of our legal duties and privacy practices.

How We Use and Disclose Health Information

We may use and disclose your health information for:

Treatment
Including examination, diagnosis, referrals, prescriptions, consultations, and coordination of care.

Payment
Including billing, insurance claims, payment processing, and collection of unpaid balances.

Health Care Operations
Including quality assurance, administrative activities, audits, compliance reviews, and business planning.

We may also disclose information without authorization when required or permitted by law, including:

β€’ Public health reporting
β€’ Abuse or neglect reporting
β€’ Law enforcement requests
β€’ Judicial proceedings
β€’ Workers’ compensation
β€’ Health oversight activities
β€’ Prevention of serious threats to health or safety
β€’ Business associates performing services on our behalf

Unless you object, we may share relevant information with family members or individuals involved in your care.

Appointment Reminders

We may contact you by phone, voicemail, email, or text message to remind you of appointments or provide information about treatments or services.

Your Rights Under HIPAA

You have the right to:

β€’ Request restrictions on certain uses and disclosures
β€’ Request confidential communications
β€’ Inspect and obtain copies of your records
β€’ Request amendments to your records
β€’ Receive an accounting of disclosures
β€’ Obtain a paper copy of this Notice

You may file complaints with us or the U.S. Department of Health and Human Services without retaliation.

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2. WEBSITE PRIVACY

When you visit our website, we may collect certain information automatically or through forms.

Information We May Collect

β€’ Name
β€’ Email address
β€’ Phone number
β€’ Appointment details
β€’ IP address
β€’ Browser type
β€’ Device information
β€’ Website usage data

We collect this information when you:

β€’ Submit a contact form
β€’ Schedule an appointment
β€’ Subscribe to updates
β€’ Interact with website features

How We Use Website Information

We use this information to:

β€’ Respond to inquiries
β€’ Schedule appointments
β€’ Improve website functionality
β€’ Monitor website performance
β€’ Send communications you request
β€’ Provide marketing communications if consented

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3. COOKIES & TRACKING TECHNOLOGIES

Our website may use cookies, pixels, and analytics tools to improve user experience.

These technologies help us:

β€’ Understand visitor behavior
β€’ Improve website performance
β€’ Measure marketing effectiveness

You may adjust your browser settings to disable cookies.

We may use tools such as:

β€’ Google Analytics
β€’ Meta (Facebook) Pixel
β€’ Advertising tracking technologies

These tools collect anonymized or aggregated data and do not provide us with personal medical information.

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4. SMS MESSAGING PRIVACY & TERMS

LA Dental Clinic offers optional SMS messaging for:

β€’ Appointment reminders
β€’ Scheduling confirmations
β€’ Follow-up care instructions
β€’ Billing notifications
β€’ Practice updates
β€’ Marketing messages (if separately consented)

By providing your mobile number and opting in, you consent to receive text messages from LA Dental Clinic.

Information Collected Through SMS

When you opt in, we may collect:

β€’ Your mobile phone number
β€’ Your name
β€’ Appointment information
β€’ Message history
β€’ Content you send via text

How We Use SMS Information

We use SMS information to:

β€’ Confirm appointments
β€’ Provide post-treatment instructions
β€’ Send billing notices
β€’ Share updates or promotions

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties.

Message Frequency

Message frequency may vary depending on your treatment and communication needs.

Message & Data Rates

Message and data rates may apply based on your carrier plan. Carriers are not liable for delayed or undelivered messages.

Opt-Out Instructions

You may opt out at any time by replying:

STOP – to unsubscribe
HELP – for assistance

You are not required to consent to SMS messaging in order to receive dental treatment.

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5. SHARING OF INFORMATION

We do not sell or rent personal information.

We may share information with:

β€’ Business associates (billing providers, IT providers, SMS platforms)
β€’ Insurance companies
β€’ Legal authorities when required
β€’ Service providers assisting our operations

All vendors are required to maintain appropriate confidentiality and security safeguards.

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6. DATA SECURITY

We implement administrative, technical, and physical safeguards to protect your information.

However, no internet transmission can be guaranteed 100% secure. By using our website or SMS services, you acknowledge this inherent risk.

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7. DATA RETENTION

We retain information:

β€’ As required by healthcare regulations
β€’ As necessary for business operations
β€’ To comply with legal obligations
β€’ To resolve disputes

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8. CHILDREN’S PRIVACY

Our website and SMS services are not intended for children under 13. We do not knowingly collect information from children under 13 without parental consent.

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9. CALIFORNIA PRIVACY RIGHTS

California residents may have additional rights under applicable state law, including the right to request information about personal data collected and disclosed.

Requests may be submitted using the contact information above.

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10. POLICY UPDATES

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

Your continued use of our services constitutes acceptance of any changes.

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Address

LA Dental Clinic

3377 Wilshire Blvd #202

Los Angeles, CA, 90010

Business Hours

MON:Β 9:00 AM – 6:00 PM

TUE:Β 9:00 AM – 6:00 PM

WED:Β 9:00 AM – 6:00 PM

THU:Β 9:00 AM – 6:00 PM

FRI:Β 8:30 AM – 5:00 PM

SAT:Β Closed

SUN:Β Closed

Β© 2025 LA Dental Clinic. All Rights Reserved

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